Shipping Policy

This policy outlines the delivery time frame, conditions and process of the biodegradable products purchased on our website.

Delivery Time:

Orders will be processed and shipped within 5 business days after payment has been received.
Delivery will be made directly to your doorstep.

Delivery Conditions:

To ensure the safe and secure delivery of your order, a valid government-issued photo ID (e.g., driver’s license, passport) will be required at the time of delivery.
If someone else is accepting delivery on your behalf, they must present their own government-issued photo ID.
Our delivery partners are authorized to refuse delivery if these conditions are not met.

Order Processing:

All orders are subject to verification and review for fraud protection purposes.
If there are any issues with your order, we will contact you via the email address provided at the time of purchase.

Delivery Process:

Our delivery partner will provide tracking information via email and SMS once your order has shipped.
Delivery times may vary based on your location and local customs and regulations.
Any customs or import duties are the responsibility of the recipient.

Legality:

Our biodegradable plastic bags are certified by the Ministry of Environment in Mauritius and are legally allowed for use worldwide.

By purchasing from our website, you agree to these shipping and delivery policy.